Flow State Business

Client Feedback - The 'F' word in business and how to deal it

Ruby Lee Episode 195

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Does the word “feedback” give you the heebie jeebies? Even though I've been out of corporate land for years, it still gives me shivers down my people-pleasing spine! Most of us hate the idea of being told we haven’t done something right but as a business owner, you’re bound to face it at some point. The game changer is how you deal with feedback when you receive it.


In this episode, I talk about what to do when you receive challenging feedback and how it’s an opportunity to be empowered and make you and your business stronger. I talk about not taking things personally, putting yourself in your client’s shoes, and never responding out of low vibrational energy.


I share an example of when I received some feedback that really knocked me and how I dealt with it to create an amazing outcome in my business. I also share the secret weapon to ultimate resilience and how every piece of feedback is there to better establish yourself and your business into your 7 figure vision.


So, how do you respond to neutral or negative feedback? 


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